Technical support
Diagnosing and repairing problems with servers, desktops, laptops and printers, so your people can get back to work.
IT consulting for small business · Phoenix area
Expert IT support. No contract required.
Professional IT Services keeps small businesses across the Phoenix area running: servers, networks, backups, Microsoft 365 and the everyday problems in between. Call when you need help, work with people who already know your systems, and never sign a service agreement.
- 2001
- IT consulting since
- 2008
- Professional IT Services founded
- 1 hr
- Typical response time
- 0
- Contracts required
How we work
IT consulting without the managed-service lock-in.
Most IT firms sell a monthly plan with a term and a ticket queue. We work the way a trusted outside advisor does: experienced help that knows your systems, there when you need it.
Typical managed service provider
- Multi-year service agreement
- Monthly fee whether anything breaks or not
- Tickets routed to whoever is on shift
- Licensing bundled into the plan
Professional IT Services
- No contracts. Clients stay because it works.
- Hourly, in 15-minute increments, only for the help you use
- Direct access to senior expertise, not a ticket queue
- Licenses and hardware on your account, set up and supported
Services
What we take care of
Networking
Internet connections, firewalls, Wi-Fi and the wiring closet, set up properly and documented.
Backup & disaster recovery
Designing and running the backup system itself, onsite and offsite, and proving it works with test restores, so a failure, theft or ransomware doesn't cost you your data.
Cloud services & migrations
Moving email, phones and servers to the cloud where it makes sense, and leaving them local where it doesn't.
Security
Practical protection for a small business: multi-factor sign-in, patching, endpoint protection and sensible access rules.
IT planning & budgeting
A plain-language plan for what to replace, upgrade or move to the cloud, and roughly when, so IT costs aren't a surprise.
Licensing & hardware
Buy it through us, and it comes set up.
As a Microsoft, Google, Dell, SonicWall, RingCentral, Veeam and Datto partner, we resell the subscriptions and equipment our clients run on, then configure and support them. One source instead of a reseller and a help desk who never talk.
How buying through us worksMicrosoft 365subscriptions
Business email, Teams, OneDrive and Office apps, with licensing, setup and ongoing management.
Google Workspacesubscriptions
Gmail, Drive and Meet for your domain, including migrations in or out.
Dell computers & servershardware
Workstations, laptops and servers specified for the job, set up and deployed ready to use.
SonicWall firewallssecurity
Firewalls and security subscriptions, configured for your office and kept up to date.
RingCentralphones
Cloud phone service with desk phones and the app, including number porting.
Veeam & Datto backupbackup
Backup and recovery software for servers, PCs and Microsoft 365, set up, monitored and test-restored.
Other software & equipmentas needed
Security and line-of-business software, printers and network gear, purchased and installed for you.
What clients say
“His skills and his services give me the confidence to build for the future and stay ahead of my industry trends.”
“He has integrity and character and is one of my closest advisors.”
Have an IT problem or a project coming up?
Call (480) 382-3289 or send a message.