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Partner Opportunity Playbook: Business Analytics and AI

This playbook highlights the various ways Microsoft Analytics and AI can help your customer’s business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service. View: Partner […]

HP uses AI to transform its customer support experience

For HP Inc., customer service is a huge priority. #Microsoft analytics and #AI allow them to better serve customers, answering common questions with virtual agents and providing support staff with a wealth of troubleshooting information. Learn more about AI solutions at #HPInc with this video and contact Professional IT Services LLC to find out more.

How to Use AI in Sales and Marketing

Around the world, AI is intensifying the race to identify, nurture, and transform customer prospects into long-term relationships. Microsoft Dynamics 365 leverages the power of Azure AI to unify your siloed customer data and extract valuable hidden insights for a more meaningful customer relationship. Check out this video to learn how you can do more with Dynamics 365!

AI Cybersecurity Training

Cybersecurity training like you’ve never seen before – Azure’s world-class security, protection, and compliance through cloud services. Find out how Microsoft and Circadence teamed up to create a scalable, gamified cybersecurity training environment by leveraging the power of Microsoft Azure AI. Check it out here:

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

The Workforce of the Future eBook

As we look to a future workforce powered by a partnership between computers and humans, how can we design, govern, and use AI responsibly? To look at the rewards and potential impact of AI, Microsoft launched a study called “Future Computed”. Read the results of this study and more in this eBook.